A crisis waiting to happen

BROKEN SYSTEM Decades of reporting on tragic failures in long-term care led to repeated promises of reform, but little action to change the status quo

“What went through my mind is that everybody was going to die. I thought we’d see mortality rates of 90 to 100 per cent eventually.”

JEREMY NUTTALL AND ALEX MCKEEN STAFF REPORTERS
Crisis Of Care


In her four decades working in longterm care, Dr. Jean Skillman saw firsthand how the system failed her patients and their families. She worked alongside administrators who toiled for 60, sometimes 70 hours a week just to keep the homes operating at a...

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